Top Fitness

Need help with your fitness equipment purchase? Visit our Help Center for expert support. We're here to help you get the most out of your home gym.

Help Center | Top Fitness Store

How do I apply promo/discount codes?

Do I have to pay sales tax?

What type of payments do you accept?

Do you offer financing or payment plans?

Payments, Discounts, and Sales Tax

Can I edit or add anything to my order?

How do I cancel my order?

What is your cancellation policy?

Order Management

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Order Issues

Do you ship worldwide?

Do you ship to Alaska or Hawaii?

How do I track my order?

What is your shipping policy?

Do you offer in-home assembly?

Do you offer expedited shipping?

How long does delivery take?

My order was marked delivered but it’s not here.

Do you offer free shipping?

How much does shipping cost?

Shipping & Delivery

When will I get my refund?

How do I start a return?

What’s your return policy?

Do you offer refunds or exchanges?

How do I make a return?

Returns & Refunds

Where can I order replacement parts?

Who do I contact for service?

What is the store phone number?

Parts & Service

How do I set up Preva on my Precor?

Precor Preva

Do you buy used equipment?

Do you sell used fitness equipment?

Do you accept trade-ins?

Used Fitness Equipment

What are your store hours?

Retail Stores

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Categories

Payments, Discounts, and Sales Tax

Order Management

Order Issues

Shipping & Delivery

Returns & Refunds

Parts & Service

Precor Preva

Used Fitness Equipment

Retail Stores