Top Fitness

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We offer free shipping for most orders over $1,000 within the contiguous United States (does not include Hawaii or Alaska). Some products over $1,000 will still require additional shipping fees.

Do you offer free shipping?

Shipping & Delivery

How do I apply promo/discount codes?

Do I have to pay sales tax?

What type of payments do you accept?

Do you offer financing or payment plans?

Payments, Discounts, and Sales Tax

Can I edit or add anything to my order?

How do I cancel my order?

What is your cancellation policy?

Order Management

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Order Issues

Do you ship worldwide?

Do you ship to Alaska or Hawaii?

How do I track my order?

What is your shipping policy?

Do you offer in-home assembly?

Do you offer expedited shipping?

How long does delivery take?

My order was marked delivered but it’s not here.

How much does shipping cost?

When will I get my refund?

How do I start a return?

What’s your return policy?

Do you offer refunds or exchanges?

How do I make a return?

Returns & Refunds

Where can I order replacement parts?

Who do I contact for service?

What is the store phone number?

Parts & Service

How do I set up Preva on my Precor?

Precor Preva

Do you buy used equipment?

Do you sell used fitness equipment?

Do you accept trade-ins?

Used Fitness Equipment

What are your store hours?

Retail Stores

Do you offer free shipping?Updated 2 months ago